Policies & Pricing
Please Note: When you agree to work with us and pay the initial deposit, you are agreeing to the policies below.
Pricing
Our shop rate is $36/hour and all estimates or quotes we provide are based on that number. We strive to keep our pricing as transparent as possible, so when you receive your initial plan you’ll have estimates for every step of the process. Before we start production you’ll be provided with exact per-piece pricing for sewing, packaging etc. as well as any ongoing administrative fees so you’ll be able to set your retail prices with confidence.
Minimums
We don’t have a blanket policy on minimums; we can make as little as one piece at a time or as many as several hundred. It really depends on your business model. If your margins are slim and your product already has an established customer base, you may want to order larger quantities to be shipped directly to you. If your product has more comfortable margins and you’d prefer to focus on marketing and sales rather than shipping and warehousing, you may choose to have it made to order and shipped directly to your customers. Or you might want one of many options in between those two! We’ll give you the information you need to decide, and work with you in whatever way you choose.
E-Commerce Fulfillment
We can do fulfillment for sales platforms including Shopify, Etsy, Faire, Amazon and most others. You can forward orders and shipping labels to us, or add us to your account as an employee and we’ll monitor sales and fill orders as they come in. We’ll draw up a fulfillment plan that outlines a description and time frame for each task that we will be responsible for, and we will keep you in the loop with everything via shared spreadsheets.
Purchase Orders
If you will be ordering in bulk and have your products shipped directly to you, you’ll need to submit purchase orders. A format and guidelines for purchase orders will be included with your initial plan.
Payment
We process payments through Square. Payment for bulk orders is due at time of shipping. Drop ship/fulfillment will require a pre-payment system to be set up and this will be outlined in your fulfillment plan.
Materials
You can have materials for your products shipped directly to us, and we will store them here between orders. Anything that sits unused for more than six months will be returned to you at your expense unless prior arrangements are made.
Turnaround Time
Bulk order turnaround time is generally 3-4 weeks. Drop ship and made-to-order turnaround times will be determined based on your situation and outlined in your fulfillment plan.
Non-Disclosure Agreements
We are happy to sign your non-disclosure agreement. If you don’t have one there are many templates to be found online. Please send it via email as a PDF attachment; this will allow us to sign it digitally and return it to you immediately. Sending it in any other format will result in a delay. We will not sign non-compete or exclusivity agreements under any circumstances.
Quality Control
We stand behind our work! Quality-control checks are built in to the production process and you can be confident that you and/or your customers won’t receive anything that we wouldn’t be happy to receive ourselves. Most problems are avoided with good communication during the initial assessment and sampling stages, but if there are any issues with production we will work with you to resolve them quickly.
More Info or Question?

Whether your storefront is brick n’ mortar or digital, we can help you work within your budget to make your business goals a reality.
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